Previous Projects

Background

A private college requested our services to provide a review of their existing physical security technology, including video surveillance and access control. They also requested we interview groups of students to assess their perspective on how safe they felt on campus. Lastly, the college asked us to review a potential new technology they were considering implementing to address safety concerns relating to some street crosswalks on campus.

Challenges

The college did not have a technology standard for physical security, instead relying on a local systems integrator to provide recommendations for upgrades. The campus IT department owned all security technology systems. This caused IT to guide security technology, rather than their campus security department who were the primary users of the system.

Solution

In order to provide the most accurate assessment and best recommendations to resolve their concerns, we performed the following:

• We conducted a review of the main campus buildings, identifying gaps in video surveillance coverage and risks associated with the lack of access controlled doors.
• We reviewed the campus security operations center and determined several areas for improvement and remediation.
• We spoke to several groups of students, who identified specific areas of campus they did not feel safe on.
• We also reviewed the requested crosswalks and determined that the potential solution was not worth their investment.

Outcome

We provided a written assessment to college leaders, identifying problem areas and recommending solutions. This allowed for them to save the funds allocated for the new technology, and put them towards upgrading existing systems and improving overall campus safety, increasing students’ feelings of safety on campus.

Background

A hospitality location contacted us regarding a video surveillance project they had undertaken themselves with the assistance of a systems integrator, but recently had found themselves stuck when a chaotic chain of events led to their integrator being dismissed from providing services to their location, and the subsequent integrator providing the wrong services to complete the original project.

Challenges

The original systems integrator on the project was going to provide “parts and smarts”, with another company providing physical installation services. Once the original integrator was barred from providing services to the company, they left the project incomplete, with equipment installed but unprogrammed. This required the location to acquire a new integrator to complete the programming portion of the project. The new integrator did not fully understand the complexity of the situation, and therefore provided incomplete and incorrect materials to complete the project, thereby causing the project to continue for more than eighteen months.

Solution

in order to get the project completed and ensure the location’s video surveillance systems were operational, we di the following:

• We reviewed all previous documentation, including the original integrator’s and new integrators proposals, email threads, and existing system documentation. We also met with the location’s IT, security, and leadership staff to assess the situation.
• We developed a list of steps that were needed to remediate the situation. This included the development of a Bill of Material that the new integrator needed to provide in order to complete the project.
• We reviewed the remaining materials proposal with the integrator to ensure fair pricing. We also review it location’s staff to ensure they understood why it was needed and assured them no other obstacles remained.
• We coordinated with the individuals onsite to ensure the remaining materials were installed, and the system functioned how it was originally designed.

Outcome

The location’s video surveillance system is now operational. The property is currently engaging with us to design their phase two project involving additional system upgrades.

Background

A government entity contacted us to provide our services for a new office building they were expanding into. This new office space included over 40,000 feet of commercial office space across 2 floors that was to be divided between publicly-accessible spaces and private office spaces for the municipal staff. Systems included access control, video surveillance, intrusion detection with duress buttons, and both automated and assisted door openers.

Challenges

Various design challenges were encountered, including incorrect equipment that was provided by others such as doors, frames, and openers. The building also contained another tenant who could not be displaced during the renovation. Systems also required specific configurations and programming due to government entity regulations.

Solution

We engaged with both the client, the onsite electrical and general contractors, and onsite government contact to ensure all systems were functional for the purposes of the operating environment, by doing the following:

• We conducted an assessment of the provided design and determined several items needed to be redesigned due to already installed equipment. We worked with all departments to ensure the redesigns met client approval and satisfied all government regulations.
• We managed onsite vendors to coordinate installation timelines and budgets, participating in all project update meeting with the client.
• We provided project completion documentation, including as-built blueprints, system information spreadsheets, and product datasheets for client.

Outcome

The project was completed successfully. The client expressed gratitude that incorrect design elements were caught and their appreciation for our assistance in resolving them.

Background

A online services provider contacted us to provide services for one of their customer service centers as part of their ongoing commitment to upgrading facilities to their corporate standards. The 97,000 square foot building required upgrades to the access control, video surveillance, and intrusion detection systems.

Challenges

Several significant challenges were presented, the largest being differing equipment standards based on location. The corporate headquarters was located in Europe, and therefore specified equipment could not be obtained. System design and operation methods differed based on location as well. All systems were required to be managed both locally and by the corporate headquarters.

Solution

We engaged with both the corporate client contact and local site administrator to ensure all systems were functional for the purposes of the operating environment by doing the following:

• We conducted an assessment of the provided design and determined several items needed to be redesigned location-specific operational functions. We worked with all parties involved to ensure the redesigns met client approval and satisfied the local user’s operating requirements.
• We managed onsite vendors to coordinate installation timelines and budgets, participating in all project update meetings with the client.
• We provided project completion documentation, including as-built blueprints, system information spreadsheets, and product datasheets for client.

Outcome

The project was completed successfully. The client expressed gratitude for the amazing collaboration to ensure the systems functioned as the local administrator desired while still meeting corporate security’s requirements.